At Md Hoster, we aim to provide transparent and fair policies regarding refunds and service cancellations. Please read the following terms carefully before purchasing our services.
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1. Service Cancellation
Customers may request cancellation of hosting services at any time through their client account or by contacting our support team. Cancellation requests must be submitted before the next billing cycle to avoid further charges.
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2. Refund Eligibility
All payments are non-refundable unless explicitly stated otherwise.
Refunds, if applicable, are processed only for eligible hosting services.
Setup fees, add-ons, and third-party services are non-refundable.
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3. Domain Registration & Renewal
Domain registration, transfer, and renewal fees are non-refundable.
Once a domain is registered or renewed, it cannot be canceled or refunded due to registry policies.
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4. Hosting Services
Shared hosting or other hosting services may be eligible for a refund only if mentioned in the specific plan details.
Refund requests must comply with the terms of the selected hosting plan.
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5. Payment Methods
Refunds, if approved, will be processed through the original payment method.
Processing time may vary depending on the payment gateway or bank.
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6. Account Termination
Md Hoster reserves the right to suspend or terminate services without refund if the customer violates our Terms & Conditions or Acceptable Use Policy.
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7. Abuse & Policy Violation
No refunds will be issued for accounts suspended or terminated due to abuse, illegal activity, spamming, or policy violations.
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8. Changes to This Policy
Md Hoster reserves the right to modify this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting on our website.
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9. Contact Information
For questions related to refunds or cancellations, please contact us:
Email: support@mdhoster.com
Website: www.mdhoster.com